Merchant Management

From signup to first transaction

KYB, MID provisioning, rate assignment, branch hierarchy, and terminal binding -- everything between the signed contract and the first live transaction.

Commercial lifecycle

More than a CRM

Merchant management in SUGA covers the full lifecycle of a merchant relationship: KYB validation, MCC assignment, MID provisioning, rate configuration, and master data governance — from the first application to the first funded settlement.

Every merchant has its own configuration, costs, enabled payment methods, and business rules. Everything configurable, everything auditable.

Capabilities

Everything you need to manage your merchant portfolio.

Digital onboarding

Fully digital signup process with document validation and configurable approval.

Electronic records

Digitized and centralized documentation for every merchant with complete versioning.

MID assignment

Automatic and intelligent Merchant ID assignment based on configurable rules.

Master data

Centralized data model ensuring consistency and quality across the platform.

API onboarding

Bulk merchant creation via API or files for integration with existing systems.

Multi-branch

Hierarchical merchant management with branches, each with its own configuration.

Your merchant portfolio deserves a platform that matches

From signup to daily operation, all in one place.